Terms and Conditions of Use

IMPORTANT INFORMATION

It is a necessary requirement for the acquisition of the products offered on this website that you read and accept the following Terms and Conditions. The use of our services, as well as the purchase of our products, implies that you have read and accepted the Terms and Conditions of Use outlined in this document. All products offered through our website may be created, charged, shipped, or displayed by a third-party website, and in such cases, they will be subject to their own Terms and Conditions.

In some cases, purchasing a product may require user registration, involving the submission of accurate personal data and the creation of a password.

The user may choose and change the password for their account access at any time, if registered and if required for the purchase of any of our products. castelauro.com assumes no responsibility in the event that the user shares their password with third parties.

All purchases and transactions carried out through this website are subject to a confirmation and verification process, which may include verification of product stock and availability, validation of the payment method, validation of the invoice (if applicable), and fulfillment of any conditions required by the selected payment method. In some cases, verification via email may be required.

The prices of the products offered in this Online Store are valid only for purchases made on this website.

LICENSE

Castelauro, through its website, grants users a license to use the products sold on this website in accordance with the Terms and Conditions described in this document.

UNAUTHORIZED USE

If applicable (for the sale of software, templates, or other design and programming products), you may not place any of our products, whether modified or unmodified, on a CD, website, or any other medium, and offer them for redistribution or resale of any kind.

OWNERSHIP

You may not claim intellectual or exclusive ownership of any of our products, whether modified or unmodified. All products are the property of the content providers. Unless otherwise specified, our products are provided without any kind of warranty, express or implied. In no event shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages, or any other losses resulting from the use or inability to use our products.

REFUND AND WARRANTY POLICY

In the case of non-tangible, irrevocable goods, we do not issue refunds once the product has been delivered. It is your responsibility to understand this before making a purchase. We ask you to read the product descriptions carefully before buying. We only make exceptions to this rule if the product does not match its description. Some products may include a warranty and a refund option, but this will be clearly stated when purchasing the product. In such cases, the warranty will only cover manufacturing defects and will only be effective if the product has been used correctly. The warranty does not cover damage or failure caused by misuse. Warranty terms apply only to manufacturing defects and normal usage conditions, and will only be honored if the equipment has been used properly. This includes:

– According to the technical specifications indicated for each product.
– Under environmental conditions in line with the specifications provided by the manufacturer.
– For the specific function for which it was designed.
– Under electrical operating conditions in accordance with the specifications and tolerances provided.

ANTI-FRAUD VERIFICATION

Customer purchases may be delayed for anti-fraud verification. They may also be held for a longer period for more detailed investigation in order to prevent fraudulent transactions.

PRIVACY

Castelauro.com guarantees that the personal information you provide is secured. The data entered by the user—or if required, during order validation—will not be shared with third parties, unless disclosure is required by a court order or legal obligation.

Subscription to promotional email newsletters is voluntary and may be selected when creating your account.

Castelauro reserves the right to change or modify these terms without prior notice.